How to Enrol in Windows 10 Extended Security Updates (ESU) for Home Users
IT Support Guide from Your Local Oxford Experts With Windows 10 reaching its official end of support on 14 October 2025, many home users across Oxford and Oxfordshire are wondering how to stay secure without immediately replacing perfectly good computers. Fortunately, Microsoft now offers an additional year of protection through the Extended Security Updates (ESU) […]
Setting up Minecraft server on Linux Debian
This wasn’t one of our usual IT support jobs around Oxford and Oxfordshire – in fact, it wasn’t a job at all! My own kids asked if I could help them set up a private Minecraft server, so we turned it into a fun evening project. To make it stable and efficient, we used virtualised […]
Fixing the OOBEEULA Error During Windows 10 Reset
As part of our Business IT Support services in Oxford and Oxfordshire, we recently came across an unusual Windows setup error while performing a full PC reset for a local business. The issue appeared on several Dell Optiplex desktops running Windows 10 Pro. After the reset process successfully wiped the drives and finished reinstalling Windows, […]
Microsoft Teams Shared Channels – Seamless Collaboration Without Guest Accounts
Microsoft has recently introduced a powerful new feature called Teams Shared Channels (Teams Connect) — a game-changer for cross-organisation collaboration in Microsoft 365 for small businesses in Oxford, Oxfordshire, and beyond. Traditionally, when two companies wanted to work together in Teams, they had to invite each other’s staff as guests. While this worked, it often […]
Don’t Wait Until It Breaks: Why Regular IT Monitoring and Maintenance Are Essential
Imagine driving your car for years without ever checking the oil, brakes, or tyres — and only dealing with it when it stops in the middle of the road. Sounds crazy, right? Yet, that’s exactly what many small businesses do with their IT systems. At Aggia IT Services Oxford, we often see this “if it’s […]
Give Your Laptop a New Lease of Life – Why Repairing Beats Replacing
If your laptop or PC has started slowing down or struggling with everyday tasks, you might be tempted to replace it with a brand-new model. But before you send your old device to the recycling centre (or worse, the skip), it’s worth considering a much greener and more affordable alternative — an upgrade. Here in […]
M365 – Share single mailbox folder with another user
This request recently came from one of our IT Support clients in Oxford. It can be done either in the MS Outlook desktop app or in Outlook web access. Right click on the folder you wish to share > Sharing and Permissions > Add Permission (+) – add the user you are sharing the folder with, […]
Windows 10 Support Is Ending – What It Means for Your Business in Oxfordshire
Microsoft has officially announced that Windows 10 will reach end of support on 14 October 2025. After this date, the operating system will no longer receive security updates, bug fixes, or technical support. For many businesses across Oxford and Oxfordshire, this marks an important turning point in IT planning and cybersecurity strategy. Why End of […]
Microsoft 365 login loop – Let’s try someting else…
Some users from a small business in Oxford started reporting that seemingly randomly, they get interrupted by a Microsoft 365 login prompt. After entering their email address, they are shown the following error: Let’s try something else Another sign-in method is required to access this resource. Close your browser and try again, but choose another […]
Microsoft 365 – Someting went wrong…
A user from a small business in Oxford contacted us asking to restore their access to email. Microsoft Outlook on a MacBook was showing the following error: Clicking on the Sign In button did not bring up any login prompts or anything else. Opening MS Word came with a prompt to activate MS Office 365. […]