I have quite a few clients in and around Oxford using Virgin Media Business broadband. I normally don’t recommend Virgin Media as a primary business broadband provider due to inconsistent and somewhat unreliable service (fine if you combine it with another non-Virgin broadband in a dual-WAN setup). Regardless, Virgin Media offers good headline speeds for a reasonable price so it’s not a surprise that some small businesses get tempted by their offer.
One other issue I recently came across (again) is an unusual limitation regarding Virgin Media Business broadband setup with a static public IP address…
You can buy a single or a block of static IP addresses with Virgin Media Business. You can also put the Virgin Media Hitron Chita router in modem mode (in order to use your own router / firewall). However, the modem mode is only possible if you have a dynamic public IP address or a block of static IP addresses. If you have only one static public IP, modem mode is not available! This is a technical limitation due to how Virgin Media implements static IP addresses (via GRE tunnel).
March 2024
One Response
It wouldn’t be so bad if they made this very clear when ordering the service.