IT Support Services – Our Offer

 

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At AGGIA IT Services, we believe in simplicity, transparency, and flexibility. Whether you’re a small business in Oxford city centre or a home user in rural Oxfordshire or Buckinghamshire, we’ve designed three core support options to meet your needs — but we’re always ready to adapt and customise a solution just for you.

Our Three Core Options

  1. Ad-Hoc Support
    • Pay only for the time you use — no fixed contract, no minimum commitment.
    • Ideal for occasional issues, one-off fixes, or when you just need a helping hand in a pinch.
    • Perfect for small businesses or home users in Oxfordshire who prefer not to tie themselves into long-term contracts.
  2. Fixed Monthly Fee
    • A predictable, per-user, per-month pricing model tailored to your setup.
    • Includes a rolling monthly contract — you can cancel or switch to ad-hoc support whenever you want.
    • Great for growing businesses in Oxford or Oxfordshire that want reliable, ongoing IT support without surprise costs.
  3. Specific Projects
    • For defined tasks like system upgrades, cloud migration, website hosting or redesign, hardware refreshes, or other IT projects.
    • We provide a fixed guaranteed price, so you’ll never be hit with hidden costs or unexpected price increases.
    • We start with a free, no-obligation quote, and we work with you to tailor the project exactly to your requirements.

Why Choose AGGIA in Oxford & Oxfordshire?

  • Local expertise: We’ve been supporting businesses and home users in Oxford and the wider Oxfordshire area for over 15 years, building long-term relationships based on trust and reliability
  • Personal service: As a family-run IT company, we know our clients by name. You won’t be passed around a call centre — you’ll work with the same friendly face or voice each time.
  • Transparent pricing: No nasty surprises. Whether you choose ad-hoc, fixed monthly, or project-based support, you’ll always know what you’re paying for from the start.
  • Flexible & customisable: Those three options are our foundation, but we understand that every business or home environment in Oxfordshire is different. We’re always happy to design a bespoke proposal to suit your specific needs — whether that’s a hybrid plan, a dedicated retainer, or a special project.

Let’s Talk

If you’re a business in Oxford or elsewhere in Oxfordshire, or a home user looking for reliable, professional IT support, drop us a line. We’ll discuss what you need and put together a proposal that works for you.